Our Brand Stories

People, Planet, Progress: Setting Top Standards at Pantaloons’ Largest Warehouse.

by ABFRLadmin | June 27, 2024

We at ABFRL, present excerpts from our internal newsletter “InTouch”, where we celebrate stories of our people, their success stories and their contributions.


Have you ever stopped to consider the remarkable journey a simple shirt takes before reaching your wardrobe? It transcends the click of a button or a trip to the mall.  Behind the scenes lies a complex network of logistics, and warehouses play a central role in this fascinating story.

Today, we embark on a voyage to explore the magic that unfolds within the walls of our Narsapura mega-warehouse in Karnataka, India. This state-of-the-art facility is more than just a storage space; it’s a testament to Pantaloons’ commitment to sustainability, innovation, and, most importantly, its people.

Welcome to Narsapura, the location of our mega-warehouse where the magic happens.

The story of Narsapura begins with a fundamental question: how can we elevate both employee satisfaction and environmental responsibility while continuing to delight the reason we do this, our customers? This unwavering commitment to a holistic approach is woven into the very fabric of the warehouse’s architecture.

The location itself reflects this dedication. Narsapura boasts the prestigious LEED India Platinum certification, the highest standard of Indian Green Building Certification. Here, minimizing our environmental footprint takes center stage. Our collaborator, IndoSpace, a renowned developer in the warehousing industry, played a pivotal role in crafting this marvel of innovation. Their signature touch is evident throughout the sprawling 107,000 sq. ft. space.

Here’s how the Journey began, in the words of Mr. Parag Joshi, “We always believe excellence is a journey, not a destination. We had set up the first Pantaloons DC in the South Zone in 2015. The DC was great according to 2015 standards. However, over some time, the warehousing industry evolved, and business requirements also changed. With that in mind, we started the hunt for a new location with the following goals in mind.

  • We wanted strategic locations to optimise service levels for the South zone stores.
  • Best connectivity to and from Chennai, Hyderabad and other big cities of the South zone.
  • We wanted a safe, sustainable and compliant location.
  • Best in-class infrastructure to improve operational efficiency
  • A supportive environment or market to hire people and other services.
  • The aim was always to create the best place to work.”

Once we locked in on the location, it was time to think deeply about our people…

Warehouse work can be physically demanding. However, at Narsapura, we strive to prioritize the well-being of our team members.  Imagine yourself standing for hours on end in a quality control area, meticulously inspecting garments.  Recognizing the potential for physical strain, we’ve implemented anti-fatigue mats, a seemingly simple yet impactful measure that makes a world of difference.

Gone are the days of heavy lifting and manual exertion. Battery-operated pallet trucks glide effortlessly across the warehouse floor, minimizing physical strain and maximizing efficiency. The facility seamlessly handles both bulk store orders and individual online purchases, showcasing remarkable versatility.

Introducing VOPT: The Symphony of Automation

Narsapura boasts a technological marvel – the Vertically Operated Pallet Train (VOPT) system. Imagine a dance between human ingenuity and automation.  Simply tell the VOPT where you want a consignment placed, and this automated system whisks it away with precision, minimizing manual effort and maximizing accuracy. It’s a testament to the power of collaboration, where technology amplifies human potential.

Nature’s Touch: Fostering Connection and Well-being

While efficiency is vital, we haven’t forgotten the importance of fostering a connection with nature. Ample natural light bathes the workspace in a warm glow, uplifting spirits and creating a more pleasant work environment. It’s a subtle reminder that even within the heart of industry, a connection to the natural world matters.

Meals and a lot more…

True well-being goes beyond the physical. The Narsapura warehouse recognizes the importance of nourishing the soul. A cafeteria with several varieties in dining offers employees tasty and affordable meals, fueling their bodies for the day ahead. And when it’s time to unwind and take their mandated breaks, a repurposed recreation room provides a haven for laughter over a game of Ping Pong or Carrom. It’s a space where colleagues become friends, fostering a positive work environment that transcends mere productivity.

According to Mukul Sharma, Assistant Vice President, Central Procurement Cell “ The Narsapura Warehouse combines cutting-edge technology with modern design for optimal safety, efficiency, and occupant comfort. Advanced features like real-time alerts, automated responses, and efficient material handling systems minimize risk and workload. Biophilic design elements promote employee well-being and natural light utilization, while reliable power backup ensures smooth operations. This warehouse is a model for future-proof design, prioritizing both functionality and human experience.”

Embracing innovative practices and prioritizing both environmental and employee well-being, Let’s delve into the key ways Pantaloons is revolutionizing its warehouse operations with a focus on sustainability:

Embracing Green Innovations:

  • Lighten Up, Save Up: Utilizing motion-sensitive light sensors and energy-efficient low-voltage lighting not only reduces energy consumption but also helps control lighting costs.
  • Harnessing the Power of the Sun: By maximizing natural light, ABFRL leverages a sustainable and readily available resource while creating a pleasant working environment for employees. It still is to be.
  • Cool Technology, Hot Savings: Utilizing 410 Gas Function AC units and diesel-powered generators with optimal efficiency contributes to both environmental and operational benefits.

These green initiatives extend beyond mere cost reductions. These innovations directly translated to reduced capital expenditure (CAPEX), demonstrating the financial advantage of sustainable practices.

For any warehouse, safety isn’t just a checklist; it’s a lifeline. At the Narsapura warehouse, Pantaloons doesn’t take this responsibility lightly. Here, smart solutions aren’t just buzzwords; they’re the guardians of every employee’s well-being.

Imagine the flicker of a spark in the electrical room, a potential disaster waiting to happen. But in Narsapura, that spark never gets a chance. A fire-compliant electrical room, built with the strictest safety standards in mind, acts as the first line of defense.

But safety isn’t passive; it’s vigilant. Picture a tiny leak, silently seeping its way through the maze of pipes and equipment. Not here. A water leak detection system stands guard, its digital eyes scanning every corner.

And when smoke signals trouble, there’s no room for confusion. Gone are the days of blaring alarms and scrambling in the dark. Narsapura warehouse boasts addressable smoke detectors, cutting-edge tech with pinpoint accuracy.

But security isn’t just about internal threats. Envision a sprawling warehouse, a treasure trove of products waiting for watchful eyes. Here, IP CCTVs keep a vigilant gaze, their digital eyes capturing every movement. But they do so with an eco-conscious focus, running on low voltage, ensuring safety without sacrificing sustainability.

And finally, the ultimate shield – the In-Rack sprinkler system. Like a knight in shining armor, it stands ready, a last line of defense against a fiery foe.

The story of safety at the Narsapura warehouse isn’t just about technology; it’s about peace of mind. It’s about creating a space where team members can focus on their tasks, knowing they’re surrounded by a web of invisible guardians.

Pantaloons’ commitment to sustainable and employee-centric practices extends beyond these points. This merely scratches the surface of our dedication to responsible and innovative warehousing. By prioritizing not just the environment but also the well-being of their workforce, Pantaloons is not only leading the way in fashion retail but also setting a high bar for the entire industry to aspire to.


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